FAQ

Answers for traders evaluating TraderOnSnap.

If you need more details, reach us at admin@onsnap.ca.

Frequently Asked Questions

TraderOnSnap is an automated trading client for Interactive Brokers that supports stocks and multi-leg options with safety-first controls.
Desktop connects to TWS/IB Gateway (already logged in). Mobile connects through your Client Portal Gateway URL.
Dry-run validation, two-step confirmation for live trades, max daily loss limits, kill switch, symbol whitelist, and trading hours rules.
The demo is fully functional but supports IB PAPER accounts only.
Live trading is enabled only after you purchase and activate a license bound to your IB Account Number.
A single-user TraderOnSnap license is $799 USD. Team and enterprise pricing is available by request.
TraderOnSnap is licensed per user and bound to your IB Account Number to enable live trading.
We bind the license to your IB Account Number to allow LIVE trading while keeping access secure.
TraderOnSnap supports stocks and options, including multi-leg strategies like spreads, straddles, and iron condors.
Common order types supported by Interactive Brokers are available. Contact support if you need a specific order type confirmed.
Yes. Kill switch, max daily loss, trading hours rules, and symbol whitelists are built in.
Yes. Profit and loss targets can be configured by percent or dollar amount.
Yes. TraderOnSnap runs on Windows, Android, and iOS using .NET MAUI.
Yes. Mobile uses your Client Portal Gateway base URL that you run and manage.
No. TraderOnSnap never asks for or stores your IB password.
Windows 10 or 11 for desktop, plus Android or iOS for mobile. Internet access required for connectivity.
Refunds are handled case by case. Contact support for assistance.
Email us at admin@onsnap.ca and we will respond with the next steps.
Team and enterprise options are available. Contact support for multi-seat licensing.

Still have questions?

We can walk you through the workflow or provide a custom demo for your desk.

Trust Elements

Demo = Paper Only

Evaluate safely on IB PAPER accounts before enabling live trading.

License-Gated Live

Live access is locked to your IB Account Number for security.

Safety Rules Built-In

Kill switch, max-loss limits, trading hours, and dry-run checks are standard.

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